Returns & Exchanges
At Batteries, we stand behind the quality of our power solutions and offer a 30-day return policy for unused, unopened products in their original packaging. If your item is defective or doesn't meet your specifications, we are committed to providing a seamless replacement or refund process.
Return Process
- 1.Initiate Your Request
Log in to your account and navigate to the order history section to select the specific battery model and quantity you wish to return for authorization.
- 2.Secure Packaging
Place the items in their original protective casing and use a sturdy shipping box with adequate padding to prevent terminal damage or leakage during transit.
- 3.Label and Ship
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location to ensure tracked delivery to our warehouse.
- 4.Inspection and Refund
Once our technicians verify the voltage and physical condition of the returned units, your refund will be processed to your original payment method within 5-7 business days.
